Infosys Bulk Hiring
🌟 Job Opportunity 🌟
Job ID/Reference Code: PROGEN-EXTERNAL-184720
Work Experience: 0-2 Years
Job Title: Customer Support Specialist
Responsibilities:
- Excellent interpersonal and communication skills to assist customers via 📞 calls, 💬 chats, and ✉️ emails.
- Proficiency in communication at CEFR levels C1 and C2.
- Willingness to work in a 24/7 rotational shift environment, handling voice-based customer queries, with a weekly rotational off. Completion of double 💉 vaccination is mandatory.
- Analytical problem-solving abilities to understand and resolve customer issues promptly.
- Demonstrated capacity to independently and efficiently address customer concerns, showcasing quick thinking and ownership.
- Proactive approach towards respecting and valuing customer time.
- Efficient time management ensuring every customer interaction adds value.
Preferred Skills:
- Customer Service: Technical support - Service Desk: Voice, Chats, Email Chats
Educational Requirements: 🎓 Graduate or equivalent
Service Line: BPO Service Line
Feel free to let me know if you'd like any more adjustments or if there's anything else I can assist you with!
Apply Here: Click Me
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